Three Secrets of Top SpeakersThis article is inspired by Simon Lancaster’s TED talk: Speak Like a Leader.The three secrets of Top Speakers […] 16 Jan, 2021 in Management by Jonathan Marks
Managing Complexity with CooperationIntroduction I recently came across Yves Morieux’s TED Talks about managing complexity with cooperation which resonated with me. […] 18 Oct, 2016 in Management by Jonathan Marks
Project Management WisdomNo major project has ever been completed on time, within budget and performed as expected with the same […] 11 Jun, 2016 in Management by Jonathan Marks
What’s Wrong with my ProjectIntroduction Why don’t projects progress as planned? There are a gazillion reasons! However, I have found a common […] 9 Jun, 2016 in Customer/Supplier / Management by Jonathan Marks
Why is Customer Satisfaction Hard?Introduction Much has been written on the subject of customer satisfaction, most providing good instruction on meeting and […] 16 May, 2016 in Customer/Supplier / Management by Jonathan Marks